When you are using the ATM and someone is closer to you than you would like them to be, ask them politely and tactfully to step back a few steps. If they do not do so, cancel your transaction and wait in your locked vehicle or other safe location until that person leaves —— or possibly go to another ATM.
Before you approach the ATM, have your card ready, know your code and if anything such as a deposit slip needs to be filled out, have it completed. If making a deposit and you do not have a deposit envelope, obtain one from the storage section of the ATM and fill it out in your locked vehicle or other safe locations before you return to the ATM.
Memorize your PIN. Select a PIN that is different from other numbers noted in your wallet or purse, such as your address, birth date, telephone or social security number. When using the ATM, stand directly in front of the keyboard, blocking the view of others. Do not enter the PIN if anyone else can see the screen. If you are having problems, contact your financial institution. When your ATM transaction is completed, immediately take your property —— card, receipt, money, etc.
ATM robberies often occur after the patron has completed their transaction. Always have your head up and be aware of your surroundings when you leave an ATM. If you feel or sense someone is following you, walk or drive to the nearest open business or where there are a lot of people and call the police. If you lose, misplace or have your ATM card stolen, notify the card issuer immediately. If unauthorized use occurs before you report it, the amount you can be held responsible for depends upon how quickly you report the loss to the card issuer.
If within 60 days after your bank statement is mailed to you, you do not report an unauthorized transfer or withdrawal, you risk total loss of funds. If it has and the money is shown as withdrawn, your card issuer will make a claim on your behalf to return the money to your account. You can withdraw up to your card's daily limit which is set by your own bank or card issuer. Find out exactly how much you can withdraw by choosing to view your balance at our machines.
Most banks allow three unsuccessful attempts of keying in your PIN. After that, depending on your own bank, your card may be retained or locked. If this happens you need to contact your own bank or card issuer and they will be able to help you.
You will need to contact your card issuer who will tell you why your card was retained and issue you with a new card. If your card has a chip you can change your PIN at any cash machine at Tesco. For security, the best way to choose a PIN is to avoid obvious sequences of numbers e. Instead, find a number that's memorable to you. Your bank may charge you for credit card cash advances and transactions with cards issued outside the United Kingdom. You can also choose to donate to any of our chosen charities shown below direct from your account.
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